1-919-205-4392 | Sales@Automation-Usa.com

Support Services

We offer a great amount of options to our customers in order to ensure 100% satisfaction with their service.

International Shipping Available

We offer UPS, Fedex, and DHL international shipping. Many of our products can ship the same day and we can ship on your account. We also may be able to help facilitate a courier delivery if necessary. Please contact us with any questions.

Repair and Recycle with us!

We offer great prices and fast repairs! Visit our Repairs Page to learn what products we are capable of repairing!

Go Green and recycle your defective automation products.  We offer exchange credits for many of products we sell.  Please ask us about our exchange program if you have any surplus or defective units.

Warranty & Payments

Automation USA Inc. offers a 1 Year Automation USA Warranty on most products and repairs. For description of our warranty visit our Policies Page.

We accept all major credit cards as payment options for domestic purchases and will often grant terms on purchase orders. Wire transfers and paypal are also accepted forms of payment.

Automation USA sells used surplus products. Automation USA is not an authorized distributor, affiliate, or representative for the brands we carry. Products sold by Automation USA come with Automation USA’s 1-year warranty and do not come with the original manufacturer’s warranty. Designated trademarks, brand names and brands appearing herein are the property of their respective owners. This website is not sanctioned or approved by any manufacturer or tradename listed.

Rockwell Disclaimer: The product is used surplus. Automation USA is not an authorized surplus dealer or affiliate for the Manufacturer of this product. The product may have older date codes or be an older series than that available direct from the factory or authorized dealers. Because Automation USA is not an authorized distributor of this product, the Original Manufacturer’s warranty does not apply. While many Allen-Bradley PLC products will have firmware already installed, Automation USA makes no representation as to whether a PLC product will or will not have firmware and, if it does have firmware, whether the firmware is the revision level that you need for your application. Automation USA also makes no representations as to your ability or right to download or otherwise obtain firmware for the product from Rockwell, its distributors, or any other source. Automation USA also makes no representations as to your right to install any such firmware on the product. Automation USA will not obtain or supply firmware on your behalf. It is your obligation to comply with the terms of any End-User License Agreement or similar document related to obtaining or installing firmware.

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